ADELINE CLOTHING SHIPPING POLICY
Shipping Window:
•You will only pay shipping once every 24 hours, this means if you check out once, you will not be charged again, regardless if you hit a free shipping minimum.
Fulfillment Speed:
•Orders are typically fulfilled and shipped within 1–2 days. You can expect your package to arrive within 3–7 business days.
•Please note that during a site-wide sale, order volume can increase which can lead to up to 7 business day order fulfillment/10-12 day arrival time.
•If you need your order faster, choose an expedited shipping option or text us at 337.552.3373 to check on current fulfillment speeds.
Shipping Cost:
•Shipping is a Flat Rate $7 Shipping On Orders
•We offer FREE SHIPPING on all orders over $100.
Shipping Carrier:
We ship via USPS or UPS, shipping carrier will be reflected when you track your package, after fulfillment.
RETURN POLICY
To begin a return, please visit our Return Portal HERE
Please ship your returns to:
Adeline Clothing
3308 W Pinhook Road
Lafayette LA 70508
If you are local to Lafayette, LA:
You can also drop off your return.
Drop your returns in our 24/7 Dropbox in our Lobby located at:
Adeline Clothing
3308 W Pinhook Road
Lafayette LA 70508
We want you to absolutely LOVE your purchase from Adeline Clothing!
If you don’t love your item(s), we do accept returns for store credit or exchange, please read the following to be certain your return meets the criteria:
✔ Items must be postmarked or dropped off to our Warehouse within 14 days of receiving the order.
✔ Items must be in original packaging and in new and unworn condition with all tags still attached.
✔ All accessories and sale items are FINAL SALE.
✔ All items purchased with a 25% or higher discount are FINAL SALE.
Once a return is processed:
✔ Customer will be refunded in Store Credit
✔ Returns are processed within 3-5 business days of receipt. You will be issued Store Credit that does not expire.
Please note:
•If a final sale item is returned, it will be returned to sender or charged a 20% restocking fee based on Adeline Clothing discretion.
•If an item is returned outside of our return window, it will be returned to sender or charged a 20% restocking fee based on Adeline Clothing discretion.
ADELINE CLOTHING EXCHANGE POLICY
If you love your new items, but need a different size or color, please follow the directions below:
✔ Notate the item and size you would like to exchange the item for.
✔ Items must be postmarked within 14 days of receiving the order to make an exchange.
OR
✔ Initiate an exchange through the portal below
✔ Items must be postmarked within 14 days of receiving the order to make an exchange.
Please note:
•We do our very best to guarantee stock, but we cannot guarantee exchanges. If the item you would like to exchange for is out of stock, we will issue a Store Credit in lieu of shipping an exchange.
